Privacy Policy

Effective Date: December 20, 2024

The Magnetic Method™ (“TTM”, "we," "us," or "our") operates themagneticmethod.com and respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Please read this privacy policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information You Provide

When you interact with our website, we may collect the following personal information:

Account and Purchase Information:

  • Full name

  • Email address

  • Billing address

  • Shipping address

  • Phone number (optional)

  • Payment information (credit/debit card details, processed securely through our payment processor)

Communication Information:

  • Information you provide when contacting customer service

  • Newsletter subscription preferences

  • Survey or feedback responses

  • Community platform posts and messages

Marketing Preferences:

  • Email subscription status

  • Communication preferences

  • Product interests

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing behavior:

Technical Information:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Referring website

  • Pages viewed and time spent

  • Clickstream data

  • Geographic location (city/country level)

Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. See Section 6 for detailed cookie information.

1.3 Information from Third Parties

We may receive information about you from:

  • Payment processors (transaction verification)

  • Shipping carriers (delivery status)

  • Social media platforms (if you interact with our social media)

  • Marketing and analytics providers

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Order Fulfillment and Service Delivery

  • Process and fulfill your orders

  • Communicate about your orders (confirmations, shipping updates)

  • Provide customer support

  • Process payments and prevent fraud

  • Facilitate community platform access

2.2 Marketing and Communications

  • Send promotional emails and newsletters (with your consent)

  • Personalize marketing content based on your interests

  • Notify you about new products, features, or special offers

  • Conduct surveys and collect feedback

You can opt out of marketing communications at any time using the unsubscribe link in emails or by contacting us.

2.3 Website Improvement and Analytics

  • Analyze website usage and trends

  • Improve website functionality and user experience

  • Conduct A/B testing

  • Debug technical issues

2.4 Legal and Business Operations

  • Comply with legal obligations

  • Enforce our Terms of Service

  • Protect our rights and property

  • Prevent fraud and maintain security

  • Maintain business records

2.5 Advertising

  • Display targeted advertisements on third-party platforms

  • Measure advertising effectiveness

  • Create lookalike audiences for marketing

3. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA) or UK, we process your personal data based on:

  • Consent: When you've given explicit permission (e.g., newsletter signup)

  • Contract Performance: To fulfill orders and provide services you've requested

  • Legitimate Interests: To improve our services, prevent fraud, and conduct marketing (where not overridden by your rights)

  • Legal Obligation: To comply with applicable laws and regulations

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We share information only in the following circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who perform services on our behalf:

Ecommerce and Payment Processing:

  • Squarespace (website platform and hosting)

  • Stripe/Squarespace Payments (payment processing)

Shipping and Fulfillment:

  • Australia Post, Sendle, Royal Mail, USPS, or other carriers

  • Third-party logistics providers

Marketing and Analytics:

  • Klaviyo (email marketing)

  • Google Analytics (website analytics)

  • Meta/Facebook (advertising and analytics)

Community Platform:

  • Skool or similar platform provider (community hosting)

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Business Transfers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change via email and/or prominent notice on our website.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Valid legal processes (subpoenas, court orders)

  • Governmental requests

  • Protection of our legal rights

  • Prevention of fraud or security threats

  • Protection of safety of any person

4.4 With Your Consent

We may share information with other parties when you give us explicit permission to do so.

5. International Data Transfers

We are based in Australia. If you are accessing our website from outside Australia, please be aware that your information may be transferred to, stored, and processed in Australia or other countries where our service providers operate.

These countries may have different data protection laws than your country of residence. By using our services, you consent to the transfer of your information to countries outside your country of residence.

For EEA and UK users, we ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses approved by the European Commission.

6. Cookies and Tracking Technologies

6.1 What Are Cookies?

Cookies are small text files stored on your device that help websites remember information about your visit.

6.2 Types of Cookies We Use

Essential Cookies:

  • Required for website functionality

  • Enable shopping cart and checkout

  • Maintain security and authentication

  • Cannot be disabled without affecting site functionality

Analytics Cookies:

  • Google Analytics: Track website usage and performance

  • Help us understand visitor behavior

  • Improve user experience

Marketing Cookies:

  • Meta Pixel: Enable targeted advertising on Facebook/Instagram

  • Track conversion effectiveness

  • Create custom audiences

Preference Cookies:

  • Remember your settings and preferences

  • Enhance user experience

6.3 Managing Cookies

You can control cookies through your browser settings:

  • Chrome: Settings > Privacy and Security > Cookies

  • Safari: Preferences > Privacy

  • Firefox: Options > Privacy & Security

  • Edge: Settings > Cookies and site permissions

Note: Disabling cookies may affect website functionality.

6.4 Do Not Track

Some browsers have "Do Not Track" features. We currently do not respond to Do Not Track signals.

7. Your Privacy Rights

7.1 General Rights

You have the following rights regarding your personal information:

Right to Access: Request a copy of the personal information we hold about you

Right to Correction: Request correction of inaccurate or incomplete information

Right to Deletion: Request deletion of your personal information (subject to legal retention requirements)

Right to Object: Object to certain processing of your information

Right to Restrict Processing: Request limitation on how we use your information

Right to Data Portability: Receive your information in a structured, machine-readable format

Right to Withdraw Consent: Withdraw consent for processing at any time (where we rely on consent)

7.2 Marketing Rights

Unsubscribe from Emails: Click the unsubscribe link in any marketing email or email kate@themagneticmethod.com

Opt Out of Targeted Advertising:

  • Use browser settings or privacy tools

  • Adjust advertising preferences on Facebook/Instagram

  • Use industry opt-out tools like DAA's Consumer Choice Page

7.3 Region-Specific Rights

Australian Privacy Rights: Under the Australian Privacy Act 1988, you have the right to:

  • Access and correct your personal information

  • Make a complaint to the Office of the Australian Information Commissioner (OAIC)

GDPR Rights (EEA/UK): Under GDPR, you have additional rights including:

  • Right to lodge a complaint with your supervisory authority

  • Right to object to automated decision-making

  • Enhanced data portability rights

California Privacy Rights (CCPA): California residents have the right to:

  • Know what personal information is collected

  • Know if personal information is sold or disclosed (we do not sell information)

  • Opt out of sale of personal information

  • Request deletion of personal information

  • Non-discrimination for exercising privacy rights

7.4 Exercising Your Rights

To exercise any of these rights, contact us at:

We will respond within 30 days (or as required by applicable law).

8. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

Retention Periods:

  • Order and transaction data: 7 years (for tax and accounting purposes)

  • Marketing data: Until you unsubscribe or request deletion

  • Community platform data: Duration of membership plus 1 year

  • Website analytics: 26 months (Google Analytics default)

  • Customer service records: 3 years

After the retention period expires, we will securely delete or anonymise your information.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

If we become aware that we have collected information from a child under 18 without parental consent, we will take steps to delete that information immediately.

If you believe we have collected information from a child, please contact us at kate@themagneticmethod.com.

10. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms, partner sites, and service providers.

We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before providing any personal information.

This Privacy Policy applies only to The Magnetic Method and does not cover third-party websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

Notification of Changes:

  • We will post the updated policy on this page with a new "Effective Date"

  • For material changes, we will provide notice via email or prominent website notice

  • Continued use of our services after changes constitutes acceptance of the updated policy

We encourage you to review this Privacy Policy periodically.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

The Magnetic Method™
Part of The Creative Lodge Pty Ltd

Email: kate@themagneticmethod.com
Website: themagneticmethod.com
Location: Sydney, Australia

For Privacy-Specific Inquiries:
Please use subject line: "Privacy Inquiry"

This Privacy Policy was last updated on December 20, 2025.