Terms & Conditions
Last Updated: December 20, 2025
By using themagneticmethod.com or purchasing our products, you agree to these terms. Please read them before making a purchase.
1. Who We Are
The Magnetic Method is operated by The Creative Lodge Pty Ltd (ABN: 92 669 067 118), based in Sydney, Australia.
2. Your Use of Our Website
You must be 18 years or older to purchase from us.
By using our website, you agree to:
Provide accurate information when ordering
Use the website lawfully and respectfully
Not attempt to disrupt or harm the website's functionality
Not use automated systems to access or scrape our content
3. Products, Pricing & Availability
Product Descriptions:
We do our best to accurately describe our products. However, we don't guarantee that descriptions, images, or content are error-free or complete.
Pricing:
All prices are in Australian Dollars (AUD) unless otherwise stated. Prices are subject to change without notice, but changes won't affect orders already placed.
Availability:
Products are subject to availability. If an item becomes unavailable after you order, we'll notify you and offer a refund or alternative.
Errors:
If we discover a pricing or product description error after you've placed an order, we'll notify you and give you the option to cancel for a full refund.
4. Orders & Payment
Placing an Order:
When you place an order, you're making an offer to purchase. We reserve the right to accept or decline any order.
Order Confirmation:
You'll receive an email confirming receipt of your order. This doesn't mean we've accepted it—acceptance occurs when we dispatch your order and send shipping confirmation.
Payment:
Payment is processed securely through Squarespace Payments/Stripe at the time of purchase. By providing payment information, you authorise us to charge the total amount.
Payment Security:
We don't store your full credit card details. Payment processing is handled by our secure payment provider.
Order Cancellation:
We can cancel orders if payment fails, products are unavailable, or if we suspect fraudulent activity. You'll receive a full refund if we cancel your order.
5. Shipping & Delivery
Our Shipping Policy (available on our website) forms part of these Terms.
Risk of Loss:
Risk of loss and title for products pass to you upon delivery to the shipping carrier.
Delivery Times:
Estimated delivery times are not guaranteed. We're not liable for delays caused by carriers, customs, or other factors outside our control.
6. Returns & Refunds
Our Returns & Refunds Policy (available on our website) forms part of these Terms.
Australian Consumer Law:
Nothing in these Terms excludes, restricts, or modifies any rights you have under the Australian Consumer Law or other applicable consumer protection laws.
7. Intellectual Property
Our Content:
All content on this website - including text, images, logos, graphics, journal content, the MAGNETIC Method™ framework, and design - is owned by or licensed to The Creative Lodge Pty Ltd.
Trademarks:
The Magnetic Method™ and associated logos are trademarks of The Creative Lodge Pty Ltd. You may not use them without our written permission.
Your Use:
You may not copy, reproduce, distribute, modify, or create derivative works from our content without written permission.
Journal Content:
When you purchase a journal, you receive a personal, non-transferable license to use it for your own personal journaling. You may not reproduce, resell, or distribute the journal content.
8. Community & User Content
Community Platform:
Access to our community platform is subject to additional terms provided on that platform and respectful community guidelines.
Your Content:
When you post content in our community (comments, stories, photos), you grant us a non-exclusive, worldwide, royalty-free license to use, display, and share that content for promotional purposes.
You retain ownership of your content but are responsible for ensuring you have the right to share it.
Prohibited Content:
Do not post content that is:
Illegal, harmful, or threatening
Infringing on others' rights
Spam or commercial solicitation
Hateful, discriminatory, or harassing
We reserve the right to remove content and suspend accounts that violate these standards.
9. Disclaimers
Not Medical or Professional Advice:
Our journal and content are for personal development and self-reflection. They do not constitute medical, psychological, legal, or professional advice.
If you need professional support, please consult a qualified professional.
No Guarantees:
While we hope our products support your journey, we cannot guarantee specific results or outcomes from using our journal.
Website Availability:
We strive to keep the website available, but we don't guarantee uninterrupted access. The website may be temporarily unavailable for maintenance or technical issues.
10. Limitation of Liability
To the Maximum Extent Permitted by Law:
We are not liable for:
Indirect, incidental, or consequential damages
Loss of profits, revenue, or data
Personal injury or emotional distress (except where caused by our negligence)
Damages arising from website errors, interruptions, or unavailability
Third-party actions (shipping carriers, payment processors, etc.)
Maximum Liability:
Our total liability to you for any claim related to your use of our website or products is limited to the amount you paid for the product giving rise to the claim.
Consumer Law Rights:
Nothing in this section excludes or limits our liability for:
Death or personal injury caused by our negligence
Fraud or fraudulent misrepresentation
Any liability that cannot be excluded under Australian Consumer Law or other applicable law
11. Indemnification
You agree to indemnify and hold harmless The Creative Lodge Pty Ltd, its directors, officers, and employees from any claims, damages, losses, or expenses (including legal fees) arising from:
Your use of the website
Your violation of these Terms
Your violation of any rights of others
Content you post or share
12. Third-Party Links
Our website may contain links to third-party websites or services. We're not responsible for the content, privacy practices, or terms of these third-party sites.
Clicking these links is at your own risk.
13. Privacy
Your privacy matters to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
Our Privacy Policy is incorporated into these Terms by reference.
14. Governing Law & Disputes
Governing Law:
These Terms are governed by the laws of New South Wales, Australia.
Jurisdiction:
Any disputes arising from these Terms or your use of our website will be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.
Dispute Resolution:
Before initiating legal action, we encourage you to contact us at kate@themagneticmethod.com to resolve any disputes informally.
15. Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision will be removed, and the remaining provisions will continue in full effect.
16. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, and Returns Policy, constitute the entire agreement between you and The Magnetic Method regarding your use of our website and products.
17. Waiver
Our failure to enforce any right or provision of these Terms doesn't constitute a waiver of that right or provision.
18. Changes to Terms
We may update these Terms from time to time. The updated version will be posted on this page with a new "Effective Date."
Material changes will be communicated via email or website notice.
Your continued use after changes constitutes acceptance of the modified Terms.
19. Contact Us
Questions about these Terms & Conditions?
Email: kate@themagneticmethod.com
Website: themagneticmethod.com
The Magnetic Method™
Part of The Creative Lodge Pty Ltd
Sydney, Australia
ABN: 92 669 067 118